NetWerks

Professional IT Support

At a fraction of the cost
Total Network Support

Office WiFi Installations
NeedTechnology Support?

You take care of your business. We'll take care of your IT.

Computers

Infrastructure

Software Training

Our Philosophy

Personnel

NetWerks’ highly-educated and skilled professionals serve our clientele in a consistently positive manner with integrity; that’s what our customers deserve. Quality of service is the foundation of our practice.

Honesty

We strive for long-term relationships with clients. By keeping our clientele fully informed throughout and ensuring they understand all aspects of a project before we move forward on any commitment, we know our customers receive the quality service that will keep them coming back again and again.

Reliability

We are confident that we can meet or exceed each of our goals and promises; otherwise, we don’t make them. We never take our commitments lightly. Adhering to our statements and promises is top priority.

Strategic Planning

Long-term equipment recommendations, EOL (End of Life) Schedules, and TCO (Total Cost of Ownership) comparisons.

PC Support

PC - Windows XP, 7, 8.1 & 10; Macintosh OS X - 10.5 - 10.11; Updates, training, installation, maintenance and repair.

Website Design

Website research, development, design, maintenance, and updates; Online merchant services; Domain name, hosting and e-mail accounts.

Virus Protection

Virus, trojan, spyware and malware removal and prevention. Backup and restore systems. Retrieve data.

Backup and Disaster Recovery

Prevention of data loss through hardware, software, and personnel. Recover data in the event of equipment failure.

Training

Training and staff development for new and existing installations of software and hardware.

Network Design and Maintenance

Review client needs and budget, design technology infrastructure, install, configure, and maintain services.

Server Installation and Support

Evaluate client needs, recommend server installation, install, configure and maintain.

Liaison to System/Service Providers

Represents clients in technology matters with vendors, suppliers, and service providers.

Recent Works

Miscellaneous Vinyl Installations

Photos from various vi

Web Design

Websites Designed, Imp

Branding & Graphic Design

Our Partners

NetWerks is a proud member of the Michigan West Coast Chamber of Commerce

NetWerks also proudly accepts Honor Rewards.

Consultations and Services

Technology Implementation Plan

Clients considering significant changes to their computers, printers, communications, networks, or security should request a Technology Implementation Plan Consultation. This is a face-to-face consultation to discuss your application needs. Software and hardware – including infrastructure support, network, printing, and communication will be examined. Client budget and a timeline will be defined. Scope and expectations of the work will be discussed as well. NetWerks will then provide a comprehensive implementation plan for your review. The proposal will include the following:

- Definition of the needs of the client

- Recommendations from the consultant

- Suggested purchases

- Installation recommendations

- Training recommendations

- Timeline

- Suggested tech support

Technology Review & Update

Clients who are satisfied with their current technology application but want to insure that they are maintaining their effective technology leverage may want a Technology Review & Update Consultation. Our experts will review your current installations. Software and hardware – including infrastructure support, network, printing, and communication will be reviewed. Afterward, an update plan will be provided to help guide your immediate and future purchases and support needs.

Contracted Services & Support

NetWerks staff will schedule contracted services at the convenience of the client. The client’s immediate needs and requests are always addressed initially. Then, as contract time permits, additional services and training will be provided. NetWerks will advise clients who regularly exceed their contracted time allotments by over 20% that it may be more cost effective to increase their contract. Likewise, clients who are underutilizing their contracts by more than 20% will be advised to decrease their contracts.

Standard Priority Tech Services:

1. Disaster Recovery

2. Tech Requests (phone and/or on-site

3. Virus Removal

4. Virus Definition and Updates

5. Software Installation

6. Data Backup

7. Registry Maintenance

8. Printer Cleaning and Maintenance

9. Network Testing

10. Network Security Check

11. Hardware/Software Training

12. General Cleaning

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